At Paint by Number Egypt, we aim to provide you with the best experience possible. Please take a moment to review our return and exchange policy:
- Package Inspection:
Our shipping company does not allow checking the package upon delivery or returning it with the same courier.
- Return & Exchange Conditions:
Returns and exchanges are only accepted if:
The item received is defective.
The item is different from what you ordered.
In such cases, please contact our team through Facebook or Instagram to request a refund or exchange.
- Order Cancellation or Refusal:
If you cancel your order after it has been shipped or refuse to receive it, you will be required to transfer the shipping fees to us via Instapay.
For further assistance, feel free to reach out to us on our social media platforms. Thank you for your understanding and support!